Frequently Asked Questions

QR code table ordering lets guests scan a code printed on their table with any phone camera — no app download needed — and instantly see your digital menu. They pick items, place the order, and it lands directly on your kitchen display and billing system in real time, cutting out the wait for a waiter to take the order.

Most restaurants are live in under an hour. You add your menu items and photos, print or download your table QR codes, and you're ready to accept orders — no hardware installation or IT team required.

No. Guests simply scan the table QR code with their phone's camera, and the digital menu opens straight in their browser. This removes the biggest barrier to adoption — nobody has to install anything.

Yes. TableOrder supports both table service (QR per table, orders routed to the kitchen automatically) and self-service/token mode for counters, darshinis, bakeries and sweet marts, where guests order and a token number is called when ready.

Every order placed at the table (or counter) is converted into a Kitchen Order Ticket (KOT) and pushed live to the Kitchen Display System, organized by preparation station, so your kitchen team sees new orders the instant they're placed.

Yes, TableOrder integrates with common thermal/ESC-POS printers for kitchen tickets and customer receipts, so you can keep your existing hardware if you prefer physical tickets alongside the kitchen display.

Yes. TableOrder includes ingredient-level inventory tracking, recipes, supplier purchases and stock alerts, so ingredient usage is automatically deducted as orders are fulfilled.

Yes. TableOrder is built for multi-branch restaurant groups — you can manage menus, staff, floors and reports for every branch from a single dashboard, with branch-level or company-wide reporting.

Yes. Each menu item can have multiple photos, size/variant options (e.g. Regular vs Large), and modifier groups (e.g. spice level, add-ons) so guests can fully customize their order before it reaches the kitchen.

Yes. TableOrder supports multiple languages so guests can browse and order in the language they're most comfortable with, with more regional languages continually being added to the roadmap.

Yes. Guests can request the bill directly from the ordering screen, and your staff is notified instantly so there's no need to flag down a waiter.

Yes. You can start a free trial with no card required — create your restaurant, explore the full dashboard, and decide on a plan later. Cancel anytime during the trial with no charge.

Yes. You can move from Starter to Growth or Enterprise at any time directly from your admin dashboard as you add branches or need more advanced modules — there's no need to migrate or re-setup your account.

Yes. Data is encrypted in transit, access is role-based per staff member, and every sensitive action (discounts, cancellations, refunds, stock adjustments) is recorded in an audit log for full accountability.

You can raise a support ticket directly from your dashboard, and our team responds and tracks the conversation until it's resolved — right inside the same ticket thread.